Travel agent Adria Rae is busy working in her office when her client Gizelle Blanco arrives. Adria welcomes her inside, apologizing profusely for what's happened. It seems that Adria had to cancel a trip she booked for Gizelle since the touring company had to shut down due to staffing issues. Gizelle's a little bummed since she was hoping that this group tour would be a great way for her to meet new people. But Adria assures her that all is not lost- they'll find Gizelle another travel package ASAP.

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